Privacy Policy

In this Privacy Policy, ‘us’, ‘we’ or ‘our’ means P1LLAR Pty Ltd (ABN 68 677 641 244). We are committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store, and disclose your personal information.

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may update this Privacy Policy from time to time by publishing changes on our website. We encourage you to check our website periodically to stay informed of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable, such as your name, age, contact details, and, where relevant, financial information.

What Personal Information Do We Collect?

We may collect the following types of personal information:

• Contact details: name, role or position, address, email, mobile, and landline numbers.
• Photographs or digital images you upload to our website.
• Information about your employment, qualifications, industry classification, skills, and work experience.
• Records of our interactions with you, including event attendance.
• Technical information: device ID, type, IP address, geo-location, page views, and browsing statistics.
• Details of services provided to you, inquiries, and preferences.
• Other personal information you choose to provide.

How Do We Collect Personal Information?

We may collect personal information directly from you or from third parties. This may occur when you:

• Register on our website.
• Communicate with us via correspondence, email, or social media.
• Interact with our website, services, or advertising.
• Apply for a job or position with us, in which case we may collect information from recruiters or previous employers.

This Privacy Policy does not apply to employee records of current or former employees, which are exempt under the Privacy Act.

Why Do We Collect, Use, and Disclose Personal Information?

We may collect, hold, use, and disclose personal information for purposes such as:

• Enabling you to access and use our services and website.
• Enhancing and optimising our services, website, and user experience.
• Sending you service, support, and administrative messages, including updates and security alerts.
• Marketing and promotional communications, in compliance with the Spam Act and the Privacy Act.
• Administering rewards, surveys, contests, or events.
• Complying with legal obligations, resolving disputes, and enforcing agreements.
• Considering your employment application.

We may also share your information with trusted third parties to help us better understand your preferences and interests, allowing us to personalise and improve the services you receive.

Do We Use Your Personal Information for Direct Marketing?

We and/or our selected business partners may send you direct marketing communications about our services and products. These may be sent via email, SMS, or other communication channels, in accordance with the Spam Act and the Privacy Act. You can opt out by contacting us or using the unsubscribe options in our communications.

To Whom Do We Disclose Your Personal Information?

We may disclose your personal information to:

• Our employees and related entities.
• Third-party suppliers and service providers supporting our operations.
• Professional advisors and agents.
• Payment processors.
• Business partners and sponsors.
• Entities considering acquisition of our assets or business.
• Government agencies, regulatory bodies, and law enforcement, as required or permitted by law.

Using Our Website and Cookies

We may collect information about your use of our website, such as pages visited, visit time, and IP address. We may use cookies and similar tracking technologies to track usage and remember your preferences. Cookies are small data files stored on your device that help recognise you across different browsing sessions. You can disable cookies in your browser settings, though this may affect your experience on our website.

We handle personal information collected by cookies in accordance with this Privacy Policy.

Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. However, we cannot guarantee the security of your personal information.

Links to Other Websites

Our website may contain links to third-party websites. These links are provided for convenience and may not be updated. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before use.

Accessing or Correcting Your Personal Information

You may access the personal information we hold about you by contacting us. In some cases, we may not provide access to certain information, in which case we will inform you of the reason. We may require verification of your identity before providing access.

If you believe the personal information we hold about you is inaccurate, please contact us so we can take reasonable steps to correct it.

Making a Complaint

If you believe we have breached the Privacy Act or wish to make a complaint, please contact us. Include your name, contact details, and a description of your complaint. We will acknowledge and respond to your complaint within a reasonable timeframe. If you remain unsatisfied, we will provide information on further steps.

Contact Us

For further information about our Privacy Policy or practices, or to access, correct, or make a complaint regarding your personal information, please contact us at:

• Email: contact@p1llar.au
• Attention: Privacy Officer

Effective Date: 1 July 2024